• All new print magazine subscription orders are processed within 15 business days (excluding weekends and holidays) after receiving your order confirmation email.
• For existing subscriptions, subsequent issues will be dispatched according to the magazine's publication schedule.
• You will receive a notification when your first issue has been dispatched, and potentially for subsequent issues depending on our system capabilities.
• Please note that processing times may be longer during peak seasons or for special issues.

• We primarily use Surface shipping methods, courier partners with DTDC, FedEx, Blue Dart for magazine delivery.
• Shipping costs for print magazine subscriptions are typically included in the subscription price.
• We may offer free shipping for all subscriptions.

• First Issue Delivery: The first issue of your subscription will typically arrive within 2-3 weeks from the date of dispatch, depending on your location.
• Subsequent Issues: Subsequent issues will be delivered as per the magazine's regular publication frequency (e.g., monthly, quarterly). Please allow 15-21 business days from the publication date for delivery.
• Delivery times are estimates and commence from the date of dispatch. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
• Delays can occasionally occur due to unforeseen circumstances such as weather conditions, public holidays, or issues with the shipping carrier.

• We currently ship offline (print) magazines to addresses within India.
• We do offer international shipping for print magazines at this time.
• For international deliveries, any customs duties, taxes, or import fees applicable in the destination country shall be the sole responsibility of the customer. Such charges are not included in the subscription or shipping fees and must be paid directly to the customs authority or the delivery service provider at the time of delivery. We are not responsible for delays or non-delivery resulting from non-payment of these charges.

For print magazine subscriptions, tracking information will be included in your shipping confirmation email. You can use this number to track the status of your delivery on the carrier's website.

• Damaged Magazines: If you receive a damaged magazine, please contact us immediately at soh@soulinkkworldwidemedia.com or +91 9136369369 with photographic evidence of the damage. We will assess the situation and arrange for a replacement issue.
• Lost Magazines: If an issue of your subscribed magazine is not received within the estimated delivery timeframe, please contact us. We will investigate with the shipping carrier/postal service. A replacement issue will be dispatched after the investigation is complete and the magazine is confirmed lost.
• Incorrect Address: It is the customer's responsibility to ensure the accuracy of the shipping address provided during subscription. If a magazine is undeliverable due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-delivery, or replacement issues may not be provided.

If you need to update your shipping address during the course of an active subscription, please notify us at least ten (10) business days prior to the dispatch of the next issue. Address changes requested after this cutoff may not be accommodated for the upcoming issue. The Company shall not be liable for non-delivery or delays resulting from late or incorrect address updates. It is the subscriber's responsibility to ensure their delivery information remains current and accurate.

While we take all reasonable steps to ensure timely and accurate delivery of your magazine, Soul of Hospitality shall not be held liable for any delay, non-delivery, or misdelivery caused by circumstances beyond our control. This includes, but is not limited to, delays by courier partners or postal services, public holidays, natural disasters, strikes, regulatory disruptions, or incorrect/incomplete address information provided by the customer.

Please ensure that the shipping address provided during checkout is complete and accurate, including apartment numbers, building names, and correct pin codes, to avoid delays or delivery failures.

We reserve the right to modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and our services after any such changes constitutes your acceptance of the new policy.

If you have any questions about our Shipping and Delivery Policy, please contact us: