JW Marriott Mussoorie Appoints Gaurav Issar to Lead Luxury Expansion
JW Marriott Mussoorie Walnut Grove Resort & Spa, appoints Gaurav Issar as the new General Manager, to drive the resort’s next phase of growth and experiential luxury.
By SOH Edit Team
JW Marriott Mussoorie Walnut Grove Resort & Spa has announced the appointment of Gaurav Issar as General Manager. His appointment comes at a pivotal moment for the hospitality sector, where luxury is increasingly being redefined by authenticity, personalisation, and deeper connections to destinations.
With over 25 years of industry experience, Issar steps into the role with a clear mandate: to elevate guest experiences while strengthening the resort’s positioning in the premium leisure segment.
Issar’s journey in hospitality spans some of the industry’s most respected brands, including Hyatt International and Oberoi Hotels & Resorts. Beginning his career in the Front Office, he progressed through key operational and revenue management roles—building a rare blend of guest-centric insight and commercial acumen.
His leadership tenure at The Oberoi Sukhvilas, Chandigarh, marked a significant milestone, where he successfully drove the property to achieve its highest-ever revenue and operating profit.
Earlier, his contributions at The Oberoi Wildflower Hall, Shimla earned him the distinguished title of ‘General Manager of the Year – North’, underscoring his ability to deliver both performance and excellence.
Leadership Philosophy
At JW Marriott Mussoorie, Issar brings a leadership style rooted in attention to detail, authenticity, and a deep understanding of evolving guest expectations. His approach balances operational precision, strategic foresight, and experience-led hospitality. This combination positions him to further strengthen the resort’s brand presence and market leadership in a competitive luxury landscape.
Issar’s vision for the property is aligned with the modern traveller’s desire for immersive and mindful luxury. He shares, “Mussoorie has a unique charm that invites guests to slow down and reconnect. I look forward to building on this spirit by curating experiences that are not only luxurious, but also deeply personal and memorable.”
His focus will be on creating experiences that go beyond traditional hospitality—blending nature, wellness, and personalisation into every stay.
Beyond the Boardroom
Outside of his professional achievements, Issar is a passionate cross-country motorcyclist and music enthusiast, reflecting a dynamic and well-rounded personality that informs his leadership style.
With Issar at the helm, JW Marriott Mussoorie Walnut Grove Resort & Spa is poised to enter a new phase defined by: sustained growth, innovative guest experiences and enhanced brand equity.
The appointment signals a forward-looking strategy—one that aims to transform stays into meaningful, lasting memories while reinforcing the resort’s position as a leading luxury destination in the Himalayas.
Beyond his professional accomplishments, Gaurav is a passionate cross country motorcyclist and a music enthusiast, bringing a dynamic and well rounded perspective to his leadership style.
With Gaurav at the helm, JW Marriott Mussoorie Walnut Grove Resort & Spa looks forward to ushering in a new phase of growth, innovation, and guest centric excellence, continuing to offer experiences that go beyond stays to create lasting memories.
