Puneet Chhatwal, IHCL’s CEO & MD has transformed the fortunes of the Taj Hotels, one of India’s OG brands, into a total game-changer. Today, rebranded as IHCL with a whole squad of brands under its wing, the group continues to break new grounds. He reflects on his epic journey leading the hospitality giant, shaking things up, the rebrand, hard-earned lessons, the future of hotels and travel, and his journey as a hotelier.