Hilton Gurugram Baani City Centre has announced the appointment of Sahil Joshi as Director of Operations. With nearly two decades of diverse experience across leading hotel brands, Sahil brings strong operational acumen and a proven track record in enhancing guest satisfaction, profitability, and service excellence within the luxury hospitality segment.

He has previously been associated with esteemed hospitality groups such as The LaLiT Suri Hospitality Group, Radisson Hotel Group, and Hilton Hotels & Resorts, where he gained extensive expertise in managing operations, driving service quality, and leading high-performing teams across dynamic markets.

An alumnus of the Institute of Hotel Management, Shimla, Sahil has dedicated his career to building teams and systems that deliver exceptional guest experiences. Known for his collaborative leadership style and meticulous attention to detail, he has been instrumental in streamlining operations, mentoring talent, and driving consistent excellence in competitive urban environments.

Harkaran Singh Sethi, General Manager, Hilton Gurugram Baani City Centre, said, “We are delighted to welcome Sahil Joshi to our leadership team. His extensive experience with globally recognized hospitality brands and his passion for service will further strengthen our operational capabilities. Under his leadership, we look forward to elevating Hilton’s standards of excellence and delivering exceptional experiences in Gurugram and beyond.”

Commenting on his appointment, Sahil Joshi said, “It’s an honour to rejoin the Hilton family and lead operations at one of Gurugram’s most vibrant hospitality destinations. My focus will be on enhancing guest engagement, driving operational synergies, and fostering a culture of excellence that Hilton is renowned for worldwide.”

In his new role, Sahil will oversee the day-to-day operations of Hilton Gurugram Baani City Centre, with a focus on service standards, operational efficiency, and guest experience innovation. His appointment underscores Hilton’s commitment to strengthening its leadership team as it continues to set new benchmarks in urban hospitality across North India.