Sofitel Mumbai BKC Appoints Neha Chhabra as General Manager
With her extensive experience and award-winning leadership, Neha’s appointment marks an inspiring new chapter for Sofitel Mumbai BKC, as the hotel continues to redefine luxury hospitality in the heart of India’s financial capital.
By SOH Edit Team
Proven Expertise in Luxury Hospitality
Prior to joining Sofitel Mumbai BKC, Neha served as General Manager at JW Marriott Goa, where she played a pivotal role in positioning the property among North Goa’s premier luxury destinations. She previously led Courtyard by Marriott Bengaluru Hebbal, steering the hotel through the pandemic with resilience and innovation while driving operational and financial success.
Her earlier tenures with JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi further honed her ability to deliver world-class service standards and elevate guest satisfaction across diverse luxury environments.
Neha Chhabra’s leadership excellence has been widely acknowledged through numerous industry accolades. She has received Goa’s Best General Manager 2024 (CMO Asia), Leadership Excellence 2022 (APEC GM Awards), and Diamond General Manager of the Year 2021–22 (Global, Courtyard Brand). Under her guidance, her teams have collectively earned over 27 awards across various operational and service categories.
Neha Chhabra, General Manager, Sofitel Mumbai BKC.
Vision for Sofitel Mumbai BKC
Commenting on her appointment, Neha Chhabra said: “Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”
As General Manager, Neha will oversee overall operations and strategic direction for Sofitel Mumbai BKC. Her focus will be on enhancing guest experiences, driving sustainable growth, and fostering a culture of creativity and excellence within the team. Her appointment underscores Sofitel’s commitment to leadership excellence and continued innovation in India’s competitive luxury hospitality landscape.