IHCL’s Taj InnerCircle-NeuPass Partners with Oneworld to Enhance Loyalty Offerings
The first-of-its-kind collaboration enables Taj InnerCircle-NeuPass and oneworld loyalty members to access enhanced travel, stay, dining and wellness benefits, strengthening customer engagement across aviation and hospitality sectors.
By SOH Edit Team
Indian Hotels Company Limited (IHCL) has entered into a first-of-its-kind partnership with oneworld, the global airline alliance, to enhance the value proposition of its loyalty programme, Taj InnerCircle-NeuPass.
Commenting on the partnership, Puneet Chhatwal, Managing Director and CEO, IHCL, said, “This partnership with oneworld reflects the growing consumer preference for more integrated travel experiences. As we expand Taj’s international footprint, such alliances strengthen our ability to engage a wider global audience, bringing together scale and warm Indian hospitality to create a seamless proposition across markets.”
Puneet Chhatwal, Managing Director and CEO, IHCL.
Benefits Across Air Travel and Hospitality
Under the collaboration, Taj InnerCircle-NeuPass members will gain access to benefits across participating oneworld airlines, including limited-period savings with Cathay Pacific until September 30, 2026, with additional opportunities expected to be introduced over time.
In turn, oneworld loyalty members will enjoy exclusive savings on stays, dining and spa experiences across IHCL’s extensive portfolio, including Taj, Claridges Collection, Brij, SeleQtions, Clarks, Gateway, Vivanta, Ginger, Tree of Life Hotels and amã Stays & Trails.
Ole Orvér, Chief Executive Officer, oneworld, said, “We are pleased to bring together the world’s premium airline alliance with IHCL’s Taj InnerCircle-NeuPass. Members can now enjoy IHCL’s celebrated brands, including the iconic Taj, bringing its century-old heritage of luxury in a first-of-its-kind partnership that extends the value of oneworld loyalty beyond air travel. Our shared commitment to quality and service will enhance how oneworld customers are recognised and rewarded throughout their journey.”
Ole Orvér, Chief Executive Officer, oneworld.
Supporting Global Growth
The partnership reflects a growing trend toward integrated travel ecosystems, enabling customers to access a broader range of rewards and personalised experiences across both air travel and hospitality. For IHCL, the alliance supports its international growth strategy while strengthening customer loyalty through an expanded network of travel and lifestyle benefits.
