Taj InnerCircle-Neupass Partners with Etihad Guest to Elevate Global Loyalty Experience
IHCL announced a frequent flyer partnership between its Taj InnerCircle-Neupass and Etihad Guest, the award-winning loyalty programme of Etihad Airways.
By SOH Edit Team
Indian Hotels Company Limited (IHCL) has announced a strategic partnership between its Taj InnerCircle–NeuPass loyalty programme and Etihad Guest, the award-winning frequent flyer programme of Etihad Airways. The collaboration aims to deliver enhanced value, seamless experiences, and expanded rewards for global travellers across hospitality and aviation platforms.
The alliance brings together two internationally recognised loyalty ecosystems, enabling members to enjoy integrated travel and stay benefits across a wide network of destinations and properties.
Praveen Chander Kumar, Executive Vice President–Commercial, IHCL, stated: “As travel becomes increasingly seamless across destinations, guests are seeking greater value and familiarity in their choices. This partnership unites two globally recognised programmes with a shared commitment to enhancing loyalty experiences. It enables us to connect with Etihad Guest’s global member base while offering meaningful benefits across our diverse portfolio.”
Mark Potter, Managing Director, Etihad Guest, highlighted the strategic importance of the collaboration: “We are pleased to partner with IHCL to create a strong global synergy that enhances value for our guests. This collaboration reinforces our presence in India and globally, while expanding opportunities for our members within a broader travel ecosystem. We look forward to delivering more seamless, rewarding, and personalised experiences.”
Key Benefits for Members
Under the partnership, Etihad Guest members will gain:
- Exclusive savings on stays across IHCL’s global portfolio
- Opportunities to earn Etihad Guest Miles on hotel bookings
- Access to a wide range of premium and lifestyle hospitality brands
Participating IHCL brands include: Taj, Claridges Collection, SeleQtions, Gateway, Vivanta, and amã Stays & Trails
Part of Tata Neu’s integrated loyalty ecosystem, Taj InnerCircle–NeuPass provides members with seamless booking experiences, exclusive privileges and curated offers and enhanced rewards across IHCL’s hospitality portfolio.
Etihad’s Growing Global Footprint
Etihad Airways, the national carrier of the UAE, continues to expand its international network, connecting travellers across the Middle East, Europe, North America, Africa, and Asia. Its loyalty programme, Etihad Guest, offers robust earning and redemption opportunities across flights, partner networks, and everyday spending categories.
This partnership marks a significant step in aligning hospitality and aviation loyalty programmes, offering travellers a more connected and rewarding journey. By combining global reach with premium experiences, IHCL and Etihad aim to redefine customer engagement in the evolving travel landscape.
